FAQs

We'll email you an order confirmation. Everything available to buy on our website is in stock, so there's no wait while we check. We'll email you again when your order is on its way.

Yes. Payments go through Shopify's secure, encrypted checkout, and we never see your full card details.

We accept credit and debit cards, Shop Pay, Apple Pay and Google Pay.

UK delivery is £8 per order. International delivery is £25 per order.

UK orders are sent by Rush courier and usually arrive within 3 to 5 working days. International orders are sent by DHL and usually take 5 to 8 working days.

Yes, we deliver worldwide for £25 per order. Duties and import taxes aren't included, and you pay them on delivery.

You have 30 days to return most items, including sale items. Bespoke frames, frames fitted with prescription lenses and anything else made or altered to order can't be returned unless they're faulty. See our Returns Policy for details.

Not yet. Please visit either of our shops or call us on 07948 347394, and we'll help you order them.

We have two shops in Knightsbridge, at 11 Beauchamp Place and 2 Hans Road.